GST Resources & Guides (www.gst.customs.gov.my)

Other Resources


Hotline For GST Inquiry (
www.gst.customs.gov.my)

  • 1300-888-500 (general enquiries)

  • 03-88822111 (general & registration enquiries)

  • Customs Call Center

Complaint channel

  • Malaysian Consumer Protection and Welfare Board (LPKPM)
    1-800-88-8586
  • KPDNKK
    1-800-866-800
    03-88826245 (war room KPDNKK)
    e-aduan@kpdnkk.gov.my
    MyKira GST (Android App)
  • 1Malaysia call centre
    03-8000 8000


Related Articles

GST: A misunderstood tax?
GST (Good and Services Tax) is one of the most misunderstood taxes in the current economic climate. The continual deferrment of GST has caused ripples, leaving tax payers wondering whether the tax will ever be implemented. Today, we carry the first of four articles on different aspects of GST, outlining the tax and its implications for the man-in-the-street.

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What a consumer should know
How would GST impact the “man on the street”? Will prices skyrocket, after the introduction of GST? These are some of the questions on the “rakyat’s minds”. As outlined in our first article, we need to understand how the tax works in order to determine what the impact would be on ourselves. This article will take the form of answers to commonly asked questions by consumers.

Read more 

What you need to do
GST is coming and will be here to stay. As the rakyat waits with bated breath, we hope that the series of articles has helped to clear some misconceptions about this tax. In order to decide what we need to do to get ready for the GST environment, an understanding of the GST mechanism is required. This assists with the preparations. This final article in our four-part series takes the form of answers to commonly asked questions on GST administration.

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GST: What a business owner should know
What do business owners need to know about GST? How do we prepare ourselves as part of the supply chain? The first two articles outlined how GST works as well as what consumers should be aware of. In this article, we will outline how businesses can get themselves ready for the GST environment. This article will take the form of answers to commonly asked questions by business owners.

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GST on property - Part 1
With the implementation date for GST just around the corner, many are frantically searching for clarity, especially those running their own businesses, entrepreneurs and investors. The government recently announced that targeted consumers will not have to pay GST on purchase of RON95 petrol, diesel and LPG. It also confirmed that the following items will not be subject to GST.

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Whither car prices come April 1?
By: JONATHAN JAMES TAN
We’re only a few weeks away from the April 1 implementation of the Goods and Services Tax (GST). The hotly-debated question is will car prices go up or down with GST? Apart from car prices, what will be the impact on other areas of the industry, including used vehicles, pre-registered cars, company-registered cars, servicing and parts?

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GST on property development industry - Part 2

With less than two weeks before the implementation of the 6% Goods and Services Tax (GST) that will replace the existing Sales and Service Tax, theSun shares valuable insights from C. H. Williams Talhar & Wong (WTW), along with information for the developer from the Royal Malaysian CustomsRead more..

GST on property - Part 3

We are just days before the Goods and Services Tax (GST) kicks in and excitement, or anxiety, is in the air. By now, property developers should be in the know as the Customs Department has held a “hand-holding programme” to brief and address their GST queries. Our previous two articles also shared valuable insights and comments of professionals in the field on the “consumption tax”, said to have a bigger impact on those who “consume” more. Property prices will go up unless developers are willing to accept lower gross margins to maintain competitive prices. The question is, will the secondary
Read more..